Responsible gambling

At Lucky Hills Casino, we take responsible gaming seriously and strive to provide our players with the tools and support they need to maintain a healthy relationship with gambling.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or that you're struggling to control your spending, we encourage you to self-exclude from our site. This will temporarily block your access to our platform for a specified period of time, giving you the opportunity to assess and address any issues with your gaming behavior.

Deposit Limits

To help prevent excessive spending, we allow players to set daily, weekly, or monthly deposit limits within their account settings. These limits can be adjusted at any time, and they'll take effect immediately.

Loss and Wager Limits

In addition to deposit limits, you can also set loss and wager limits to control your overall gaming expenditure. This feature is available in the "Responsible Gaming" section of our platform.

Time/Sessions Limits & Reality Checks

To help you stay on top of your gaming habits, we offer reality checks that remind you after a specified interval (e.g., every 60 minutes) to review your play and consider taking a break. You can also set time limits for each session or the entire day.

Cool-Off/Time-Out

If you're feeling overwhelmed or want to take a break from gaming, our cool-off/time-out feature allows you to temporarily suspend your access to our site for a specified period of time (e.g., 24 hours, 7 days, 30 days).

Support Organizations

While we strive to provide a safe and responsible gaming environment, we recognize that some players may need additional support. We offer links to external resources and organizations dedicated to helping individuals with problem gambling.

Responsible Gaming Policy

Our aim is to promote responsible gaming practices among our players. By using the tools outlined above and following best practices, you can enjoy your time at Lucky Hills Casino while maintaining a healthy relationship with gaming.

We're committed to providing a supportive environment for all our players. If you have any concerns or questions about responsible gaming or need assistance, please don't hesitate to reach out to us.